Services Agreement/ Release of Liability
I/we (hereafter referred to as “Client”) agree to hold harmless Danielle Robertson (hereafter referred to as “Consultant”) for her attempt to locate my missing pet. Furthermore, I understand the following:
Lost Pet Consultation
I understand that Consultant provides services, advice, and expertise. I am solely responsible for following the advice of Consultant. If I decide to ignore or discount any advice, I acknowledge that I might be risking the safe return of my pet. Consultant cannot accept responsibility for my lack of action. I understand that it requires commitment and work on my part to get my pet back safely.
I understand that in following the advice of Consultant, I am ultimately responsible for the results of my actions. I understand that searching for my lost pet involves certain risks, including but not limited to, injury, death, animal bites and scratches. I agree to indemnify, defend and hold Consultant, her volunteers and heirs harmless for any claims by myself or third parties arising out of, or related to, the search for my pet except for claims based on the intentional or reckless conduct of Consultant. I agree to comply with all laws and local ordinances (including laws against trespassing) during the search and take full responsibility for my failure to do so. I understand that using recovery methods such as setting up feeding stations and using humane traps, involve certain risks, including but not limited to, physical contact with animals, extreme weather, and possible injury or death to my pet, myself or other animals.
Physical Search
I understand that participating in and observing search and recovery work for lost pets involves certain risks, including but not limited to, physical contact with animals, extreme weather, dangerous terrain, and other conditions. If I accompany Consultant or her volunteers on a search, I assume any and all risks involved, whether or not they have been explained to me. In addition, I take full responsibility for myself, my family or individuals I may ask to voluntarily assist in the search for my pet.
Search Dog
If I agree to utilize the search dog, Dante or E-Z, to help locate my missing pet, I understand that they are still in training and have not been tested or certified to any degree of accuracy in searching for missing pets. I do not expect Dante or E-Z to locate my pet, and I am agreeing to use my lost pet case as a training experience for the search dog.
Equipment
I understand that I am liable if I damage or lose any equipment provided for use by Consultant, and I will be responsible for paying for replacement of said equipment. This includes, but is not limited to: humane traps, surveillance cameras, and trap alarms. I understand that I am responsible for the cost of returning rental equipment to Consultant whether Client chooses to mail equipment or pay Consultant to pick up equipment. It is also the Client’s responsibility to obey trespassing laws and secure permission before places surveillance cameras or traps on people’s property.
Feeding Stations and Humane Trapping
I understand that the use of certain search and recovery techniques such as feeding stations and humane traps involve risks, including but not limited to, physical contact with animals, extreme weather, and possible injury or death to my pet or other animals. A feeding station may attract other animals that could chase, injure or kill your pet. If you set up a humane trap, you risk possibly injury or death to your pet or other animals (including other people’s pets) that become caught in the trap. To reduce the risk of injury or death, Consultant recommends constant surveillance of the trap either in person or via remote surveillance such as a trap alarm, baby monitor or video camera. If Client cannot use surveillance, Consultant suggests frequently checking the trap every one to four hours if possible. In extreme heat or cold, you should check the trap more frequently and provide adequate water and/or shelter.
Posters and/or Flyers
I understand that my city/town may have laws and local ordinances relating to the posting and/or distribution of posters and/or flyers. I also understand that it is against Federal Law to place materials in anyone’s mailbox. It is the Client’s responsibility to learn and follow all laws and local ordinances, and Client agrees to not hold Consultant responsible for violation of these laws or ordinances under any circumstances.
Fees and Refunds
I understand that although Consultant endeavors to help and assist in the return of my missing pet, she does not guarantee that by using her services my pet will be found. Client pays for services based on the use of time, travel, expenses, and efforts. For this reason, Consultant does not refund for services rendered.
I agree to pay Consultant for all services requested and $0.50/mile for travel round trip from South Hadley, MA.
Basic Lost Pet Consultations:
- No cancelation fee if pet is found and consultant in contacted prior to scheduled consultation.
- $10 cancelation fee if Consultant is not notified before scheduled consultation.
Comprehensive Lost Pet Consultations and On-Site Services (includes but is not limited to physical searches, rental of humane traps or surveillance cameras, trapping or postering):
- No cancelation fee if Consultant is contacted at least 24 hours prior to scheduled on-site services.
- Basic Lost Pet Consultation fee is still due if Comprehensive Consultation was started prior to cancelation.
- If canceled less than 24 hours prior to scheduled on-site services, Client agrees to pay a $20 cancellation fee and a $0.50/mile travel fee if Consultant is already on route.
- If Client has pre-paid for any services not yet rendered (except posters, flyers or business cards that have already been created or ordered), these fees will be refunded minus the above cancellation fees.
I acknowledge that I have read this Services Agreement/Release of Liability, and I understand and agree to all of its terms. This release supersedes any other agreements or promises made to me by anyone, whether oral or written, and can only be modified in writing by Consultant.